Norfolk County encourages residents to be aware of safety processes when interacting with any County employee at their home or place of business, and in the community.     

All Norfolk County employees are issued identification badges to improve customer service and security. Badges include the employee’s name, job title and division, headshot photo, and date of issue. Employees must wear this badge for identification while on County property, during interactions with clients, and while performing their duties. Some employees are not required to wear their badge during work but must present it upon request. 

Norfolk County is aware of an individual in the community who has a history of falsely identifying themselves to others and is taking proactive action to ensure residents know how to identify County employees. Members of the public who are concerned about any individual exhibiting this behaviour can contact the Ontario Provincial Police at 1-888-310-1122. 

Residents with general questions about Norfolk County can contact the ServiceNorfolk customer service team during business hours at 519-426-5870 or 226-NORFOLK, extension 0, or by email at [email protected]