The Operations Division is responsible for the management, maintenance operations, and capital works for the roads, fleet and facilities. In addition to the primary departmental capital upgrades, the Facilities Department is responsible for all capital upgrades for Corporate facilities, as required.

Environmental and Infrastructure Services Division is responsible for the management, maintenance operations and capital works for water, storm and sanitary sewers, and waste management services provided by the County.

During regular business hours, please call ServiceNorfolk at  519-426-5870, 226-NORFOLK  ext. 9

Any Service Request in regards to Roads, Water & Wastewater, Garbage & Recycling, please email [email protected]

For after-hours emergency water, sewer, and road information, please call 1-877-298-5888

Street lights

All concerns relating to Street lights in Norfolk County can be reported online or directed to ServiceNorfolk.  Please call 519-426-5870 or 226-NORFOLK ext. 0, or email [email protected] to reach a ServiceNorfolk Agent.

Locates – Call Before You Dig

ON1Call is now facilitating Norfolk County’s requests twenty-four hours a day, seven days a week. For locates, call ON1Call at 1-800-400-2255.