Garbage and Recycling
Norfolk County has a wide variety of services and programs to help our residents dispose of waste as efficiently and environmentally sound as possible. Information on these programs can be found on this site, or in the Collection Guide.
Safe Waste Disposal Guidelines for Residents during COVID-19
- Do NOT place used rubber gloves, face masks, tissues and napkins, in your recycling box. These items should be placed in your GARBAGE. Wash your hands afterwards.
- Bag all waste. Do not place waste loosely in garbage containers
- If you’re sick: place ANY item that has come into contact with your mouth, nose or eyes into the garbage – even items that you normally place into your Recycling Boxes (eg. water/beverage bottles, pop cans, milk/juice cartons, etc.).
Garbage is collected weekly in Norfolk County with a limit of 4 bags per household. To find out about other information about weekly garbage disposal, view our Garbage Collection information page. For special pickup dates such as holidays, view our Holiday Collection Schedule. All garbage must be bagged, including garbage in cans. Any garbage that isn’t bagged will not be collected.
Please note: As of December 1, Norfolk County will no longer be accepting bagged recycling. You must use the 2-box ‘Simple Sort’ system. Please view our recycling in Norfolk County page for more information.
Household Hazardous Waste
Events held in April, May, September, and October. Learn more on the Household Hazardous Waste page.
Leaf and Yard Waste Collection
This program runs from April until November, by urban zones as listed. Click here to learn more yard waste.
For general waste management inquiries or complaints, call Customer Service at 519-582-2100 or 519-428-0020 or e-mail email@example.com.