Environmental Infrastructure Services Division is located at Robinson St. Administration Building in Simcoe.

The division is responsible for management and maintenance of Water Treatment, Water Distribution, Wastewater Collection, and Wastewater Treatment, and Wastewater Operations facilitated and operated by an external contractor.

Report an Emergency or Contact us with General Inquiries:

During regular business hours, you can reach the division at 519-426-5870 and a customer service agent will direct your call to the appropriate personnel.

For after-hours emergency water and sewer concerns please call 1-877-298-5888

Water Treatment / Water Distribution


Wastewater Treatment / Wastewater Collection


Private Wells


Billing Information