The division is responsible for the management and maintenance of Water Treatment, Water Distribution, Wastewater Collection, and Wastewater Treatment, and Wastewater Operations facilitated and operated by an external contractor.

Contact us

During regular business hours, call 519-426-5870 or 226-NORFOLK, and a customer service agent will direct your call to the appropriate personnel.

For after-hours emergency water and sewer concerns, please call 1-877-298-5888. 

The Environmental Infrastructure Services Division is at Gilbertson St. Administration Building in Simcoe.

Learn more

Norfolk County owns and operates five separate water treatment systems.
  • Delhi and Courtland Water Treatment System
  • Port Dover Water Treatment System
  • Port Rowan and St Williams Water Treatment System
  • Simcoe Water Treatment System
  • Waterford Water Treatment System
Read more about each treatment system.

Norfolk County owns and operates five separate water treatment systems.

  • Delhi  Wastewater Treatment System
  • Port Dover Wastewater Treatment System
  • Port Rowan Wastewater Treatment System
  • Simcoe Wastewater Treatment System
  • Waterford Wastewater Treatment System

Read more about wastewater:

The Norfolk County Urban Stormwater Management System consists of five independent systems serving the drainage areas of the urban communities of:

  • Delhi
  • Port Dover
  • Port Rowan
  • Simcoe
  • Waterford

Our stormwater management strategies intend to:

  • Reduce flood risks and property damage
  • Improve water quality by minimizing pollutants in runoff
  • Protect natural ecosystems and habitats
  • Maintain and preserve existing assets

Learn more about our urban stormwater management program.