Customer Service Centre

Now you can access nearly all of our services at one location.

Robinson Administration Building

185 Robinson St., Suite 100
Simcoe, ON N3Y 5L6
Phone: 519-426-5870 Ext. 0
Fax: 519-426-8573
Email: askus@norfolkcounty.ca

View map of Robinson Administration Building

Customer Service is available to serve you in person weekdays from 9 a.m. to 4:00 p.m. and by phone from 8:30 a.m. to 4:30 p.m.

Alternative contact numbers

Delhi

Phone: 519-582-2100 Ext. 0
Fax: 519-582-4571

Langton 

Phone: 519-875-4485 Ext. 0
Fax: 519-875-4789

Norfolk County services during COVID-19

Call 519-426-1612 or email covid-19@norfolkcounty.ca

After Hours Emergencies

For Forestry, Parks & Facilities, Public Health, Roads, Water, Sewer and Drainage, please call 1-877-298-5888.For after-hours By-law Enforcement, use the OPP non-emergency line number – 1-888-310-1122

Looking specifics contacts?

Want to speak to someone, but not sure of an extension to find them? Try our Keyword Contacts list, an alphabetized directory of services that includes extensions to help you reach staff (including after-hours emergency numbers), or refer to the County Departments.

Directions

Coming from Toronto

  1. Take Gardiner Express Way West
  2. Continue onto Queen Elizabeth Way (QEW) West
  3. Take exit 27 for ON-24 S/Rest Acres Road S towards Simcoe
  4. Turn left onto ON-24 S/Rest Acres Road S
  5. Continue to Norfolk County!

Get custom directions from Toronto area

 

Coming from Detroit/Windsor/London

  1. Take 401 West
  2. Take exit 218 for ON-19 S toward Harris Street/County Road 119/Tillsonburg/Ingersoll
  3. Keep right at the fork, follow signs for Tillsonburg and merge onto Plank Line/ON-19 S
  4. Continue to follow ON-19 S
  5. Turn left onto Oxford St/ON-19 S (signs for ON-3)
  6. Continue onto Simcoe St/County Road 51
  7. Continue to follow Simcoe St
  8. Turn left onto ON-3 E
  9. Continue to Norfolk County!

Get custom directions from Detroit/Windsor/London area

 

Coming from Buffalo/Fort Erie

  1. Take Queen Elizabeth Way (QEW) West
  2. Take Thompson Road S exit toward ON-3
  3. Turn right onto Garrison Road/ON-3 W
  4. Turn right to stay on ON-3 W
  5. Turn left onto ON-3 W/Regional Road 23 (signs for Dunnville)
  6. Turn right onto Bird Rd (signs for Bird Road)
  7. Turn left onto Robinson Rd/Regional Road 15
  8. Turn right onto Dunnville Rd/Main St W
  9. Slight left onto Haldimand Road 17 (signs for Regional Road 17/Cayuga/Haldimand)
  10. Turn left onto Talbot Rd E
  11. Continue onto ON-3 W
  12. Continue to Norfolk County!

Get custom directions from Buffalo/Fort Erie area