Contact Us
ServiceNorfolk is here to help you access County services.
Connect with us
Call or visit our in-person ServiceNorfolk customer service team during business hours, and access our online portal or email us anytime.
Have feedback about our service? Share it with us.
Phone
Call 519-426-5870 or 226-NORFOLK, extension 4636 (INFO), access the A-Z directory or emergency contacts
Drop boxes
Emergency Contacts
Emergency Contacts- Forestry, Parks and Facilities, Public Health, Roads, Water, Sewer, and Drainage, please call 1-877-298-5888
- By-law Enforcement, use the OPP non-emergency line number at 1-888-310-1122
In-person service counter
ServiceNorfolk locations, hours and payment methods
SimcoeRobinson Administration Building
185 Robinson Street, Suite 100, Simcoe
Monday to Friday: 8:30 a.m. to 4:30 p.m.
Payment methods: cash, cheque, credit card
Delhi Administration Building
Update: Starting June 6, residents and customers can visit ServiceNorfolk at the Delhi Administration Building, Tuesday, Wednesday, and Thursday, from 8:30 a.m. to 4:30 p.m.
183 Main Street of Delhi, Delhi
Tuesday, Wednesday, and Thursday: 8:30 a.m. to 4:30 p.m.
Payment methods: cash, cheque, credit card
Langton Community Centre
Update: the ServiceNorfolk pop-up at the Langton Community Centre has closed.
- Residents and customers can visit ServiceNorfolk at the Robinson Administration Building in Simcoe, Monday to Friday, 8:30 a.m. to 4:30 p.m.
- Starting June 6, residents and customers can visit ServiceNorfolk at the Delhi Administration Building, Tuesday to Thursday, 8:30 a.m. to 4:30 p.m.
Norfolk County Public Library (Port Rowan Branch)
Update: the ServiceNorfolk pop-up at the Norfolk County Public Library (Port Rowan Branch) has closed.
- Residents and customers can visit ServiceNorfolk at the Robinson Administration Building in Simcoe, Monday to Friday, 8:30 a.m. to 4:30 p.m.
- Starting June 6, residents and customers can visit ServiceNorfolk at the Delhi Administration Building, Tuesday to Thursday, 8:30 a.m. to 4:30 p.m.
At ServiceNorfolk’s in-person service counter, you can:
- Process payments for taxes, A/R invoices, parking tickets, licenses, and permits
- Administrative services, including commissioning, issuing marriage licenses and burial permits
- Receipt of work order requests for roads, forestry, drainage, water shut-offs, etc.
- Scheduling for bulky item pick-ups and household hazardous waste days
- Pick up/drop off depot for all County services
- General Inquiries regarding County services
- Other services by request
Other in-person services
Community DevelopmentLooking for Recreation services? Visit the Recreation webpage for contact information and to learn more about programs, services and how to register.
Do you need a service not listed above?
- Call 519-426-5870 or 226-NORFOLK, extension 4636 (INFO)
- Callers from Courtland and Langton areas can use 226-NORFOLK (226-667-3655) from a landline or cell phone to avoid long-distance charges
- Callers from Port Dover, Simcoe, Waterford, Delhi, and Port Rowan can use 519-426-5870 to avoid long-distance charges
- Email [email protected]
- Visit our A-Z Directory
Drop boxes
Drop boxes are monitored on a regular basis and can accept any municipal business documents. Please place your documents in a sealed envelope clearly labeled with the department and contact name.
Drop box locations- County Administration Building, Talbot Street Entrance, 50 Colborne Street S, Simcoe
- Robinson Administration Building, Lobby, 185 Robinson Street, Simcoe
- Langton Community Centre, 28 Albert Street, Langton
- Delhi Administration Building, 183 Main Street of Delhi, Delhi
- Any Norfolk County Public Library location book return slot
Mailing Address
Norfolk County
Robinson Administration Building, Suite 100
185 Robinson Street
Simcoe, ON, N3Y 5L6
A-Z Directory
For a complete listing of services, you can use our A – Z Directory.
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Share your feedback
Visit Engage Norfolk to share your feedback and ideas about ongoing projects and initiatives with us.
Norfolk County welcomes your feedback on the accessibility of our services. If you require PDF communications in an alternative format you can request accessible formats and communication supports using our Accessible Document Request Form.