County Departments

Norfolk County consists of seven departments, each providing it’s own unique services.  To contact Norfolk County staff “Use any number, Dial any extension” 519-426-5870, 519-582-2100, 519-875-4485, 519-426-6170. For more information on their purposes, their official business plans and key contacts, select a department below.

County Manager

The County Manager’s Office administers and supervises the management of the business and affairs of the County in accordance with policies plans and programs approved and established by Council.

View the 2014 County Manager Business Plan.

County Manager Contacts:

Use any number, Dial any extension 519-426-5870 or 519-582-2100 or 519-875-4485 or 519-426-6170

 Community Services

The Community Services Department encompasses a diverse range of community oriented services. These services include the following:

  • Fire and Rescues Services- 11 Fire Halls
  • EMS (Emergency Medical Services/Land Ambulance) – 6 EMS Bases
  • Parks, Facilities and Recreation(Forestry,Cemeteries, Building Maintenance, Trails, 6 Arenas, 2 Pools)
  • Port Dover Harbour Marinas and Port Rowan Harbour Marina
  • Business Systems
  • Ride Norfolk
  • Simcoe Farmers Market

View the 2014 Community Services Business Plan.

Community Services Contacts:

Use any number, Dial any extension 519-426-5870 or 519-582-2100 or 519-875-4485 or 519-426-6170

Employee and Business Services

The Employee and Business Services Department provides a variety of services to the County.  These services include the following:

  • Information Systems Services – provides support and services in the area of Information Technology (I.T.), infrastructure (equipment and networking), I.T. communications (web, E-mail, cellular and telephone service), and corporate I.T. software applications.
  • Clerk and Council Services – Council Secretariat, the Municipal Election, Licensing, Records Management, Freedom of Information, Civil Marriage Solemnization, Division Registrar and Administrative Support Services for the Corporation.
  • Corporate Support Services – Risk Management and Insurance, Legal Services, Purchasing, Property and Asset Management, Customer Service, Special Projects, Municipal Performance Measurement program (MPMP), Special Event Coordination, AODA Accessibility Standards Administration and Provincial Offences Act Administration.
  • Human Resources – Are responsible for the initiation, development, implementation, management and administration of all Corporate Human Resources related services, programs, policies and procedures required to achieve the short and long-term objectives of Norfolk County.

View the 2014 Employee and Business Services Business Plan.

Employee and Business Services Contacts:

Use any number, Dial any extension - 519-426-5870 or 519-582-2100 or 519-875-4485 or 519-426-6170

Financial Services

The Financial Services Department provides all the financial and treasury functions for the County.  These services include the following divisions:

  • Accounting Services – Accounting, Banking Services, Revenue Management, Financial Advice, Trust Funds and Accounting, Audit, Financial Reporting, PSAB Requirements
  • Financial Planning and Reporting – Preparation of Annual Budgets, Revenue Management, Reserve/Reserve Funds, Financial Planning, Short Term Borrowing, Financial Advice, Investments
  • Revenue and Taxation – Tax Policy and Collection, Revenue Management

View the 2014 Financial Services Business Plan.

Financial Services Contacts:

Use any number, Dial any extension - 519-426-5870 or 519-582-2100 or 519-875-4485 or 519-426-6170

Health and Social Services

The provincial government mandates the majority of services provided by the Health and Social Services Department. They ensure the health and welfare of the population as a whole and especially vulnerable populations. The services of the Health Unit, Social Housing and Social Services are provided through one Department to both Haldimand County and Norfolk County. Services are delivered equitably to both Counties, in a number of office locations and cost shared.

The Health and Social Services Department consists of four divisions which are the Haldimand-Norfolk Health Unit, Norview Lodge, Haldimand and Norfolk Social Services and Social Housing.

View the 2014 Health and Social Services Business Plan.

Health and Social Services Contacts:

Use any number, Dial any extension - 519-426-5870 or 519-582-2100 or 519-875-4485 or 519-426-6170

Development and Cultural Services

The Development and Cultural Services Services Department is comprised of four divisions:  Community Planning, Tourism and Economic Development, Building and Bylaw Administration and Heritage and Culture. This department strives to provide a one-stop window with a focus on excellent customer service, for all products and services provided.

  • Community Planning services are available in Simcoe at 60 Colborne Street South and at the Langton Administration Building.
  • Building and By-law services are available in Simcoe at 8 Schellburg Avenue and also at the Langton Administration Building.
  • Tourism and Economic Development offices are located at 30 Peel Street, Simcoe.
  • The Heritage and Culture Division  which oversees the four County museums, the Norfolk Arts Centre, W. D. Stalker Alligator Tug, Norfolk Heritage Committee and the War Memorial Carillon Tower, is located at 60 Colborne Street South, Simcoe.

View the 2014 Development and Cultural Services Business Plan.

Development and Cultural Services Department Contacts:

Use any number, Dial any extension - 519-426-5870 or 519-582-2100 or 519-875-4485 or 519-426-6170

Public Works and Environmental Services

Located in Delhi, the Public Works and Environmental Services Department is responsible for the management, maintenance operations, and capital works for the roads, fleet and facilities, water, storm and sanitary sewers, and waste management services provided by the County. In addition to the primary departmental capital upgrades, the department is responsible for all capital upgrades for Corporate facilities, as required.

View the 2014 Public Works and Environmental Services Business Plan.

Public Works and Environmental Services Contacts:

Use any number, Dial any extension - 519-426-5870 or 519-582-2100 or 519-875-4485 or 519-426-6170