Waste Carts
Your new carts are specially designed to work with the automated waste collection trucks that will be used across Norfolk County starting this fall.
Carts will be delivered to properties from August 24 to September 19, 2026. Read more about cart delivery.
On this page
- What you'll receive
- Cart measurements
- How to set out your carts
- Request a cart change (opens new page →)
- Welcome kit
- Report a waste cart issue (opens new page →)
What you'll receive
Properties will receive the following carts. Each 120 L organics cart comes with one small kitchen container that fits under the sink for organic waste. Continue to use your existing recycling boxes.
Residential properties
Residential properties will receive:
- One standard grey 240 litre garbage cart
- One 120 litre green cart for organics
Residential farm properties
Residential farm properties* will receive:
- One large grey 360 litre garbage cart
- One 120 litre green cart for organics
Commercial properties
Commercial properties* must register for the new curbside waste collection program. There is no cost to register. Registration will reopen on September 28, 2026.
Registered commercial properties will receive:
- One large grey 360 litre garbage cart
- One 120 litre green cart for organics
*Residential farm properties have a 200 series MPAC code. Commercial properties (including commercial, industrial, institutional, special/exempt, and Government) have MPAC codes in the 400-800 series. Read more on the MPAC website.
Cart measurements
Small
- 120 litre
- 19" wide x 20.5" depth x 37" height
- Fits 1-2 garbage bags
- Small garbage cart may work better for smaller households (must be requested)
- Green carts for organics are only available in the 120 litre size
Standard
- 240 litres
- 24" width x 27" depth x 42" height
- Fits 3-4 garbage bags
- Standard cart for residential properties
- Suitable for larger households
Large
- 360 litres
- 25" width x 35" depth x 44.5" height
- Fits 5-6 garbage bags
- For qualifying residential farms and commercial properties* only
Kitchen container
- 7 litres
- 12" width x 9" depth x 9" height
- All green bins will have a kitchen container inside when delivered
- Small compostable liner bags can be used; read more about compostable bag requirements
How to set out your carts
Our new trucks use automated arms to lift and empty your carts. Proper cart placement helps keep service on schedule and your waste collected. Follow these tips to set your carts out properly. Remember, do not use your new carts until the new program starts on September 28, 2026.
If you don't set out your carts properly, your waste may not be collected that week.
Video: Setting out your carts
1. Face the street
Ensure the arrow on the cart lid faces the street. Wheels should face your house, and the lid should open towards the street.
If you live in a rural area and your carts are collected on the opposite side of the road from your house, ensure the lid opens toward the road.
Your green cart has a gravity lock that, when used properly, keeps pests out but unlocks when emptied into the truck.
2. Give them space
Leave 2’ (60 cm) between carts and other objects (trees, fire hydrants, recycling boxes, parked cars, snow banks, etc.), including other carts.
3. Be on time
All carts (and recycling containers) must be set out before 7 a.m. on collection day, and brought in by 7 p.m. that evening.
4. Close your cart lids
All cart contents must fit inside the cart with the lid closed. Waste set outside of your carts will not be collected.
Waste information kit
Each property received a waste information kit with their cart delivery.
Subscribe for waste change updates
The information provided on this page is subject to change as Norfolk County finalizes the details of the new waste collection program.
Subscribe to "2026 Waste Changes" for news and updates sent right to your email inbox.
