Norview Lodge is Norfolk County's municipally-owned and operated not-for-profit long-term care home.
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About our home
Located at 44 Rob Blake Way in Simcoe, Norviiew is surrounded by trees and wildlife. Its three landscaped courtyards feature covered gazebos, a pavilion, a greenhouse, and walking paths.
Norfolk is a two-story building featuring eight home areas, one of which is secure and has 179 beds. Each home area provides basic and private accommodation for 22 or 23 residents, a dining room and shared servery, spa, activity room, family room with a fireplace, communication center, and medication room.
The home's central area includes a gift shop, public restrooms, meeting rooms, a chapel, a hair care salon, a physician's office, the Dwayne Roloson therapy room, a Gathering Place with a kitchenette, and the main kitchen.
Resident and Family Council
Resident Council
Residents are provided with the opportunity to form and maintain a council. All residents may participate in the council and discuss ideas and/or concerns regarding all aspects of care and activities that affect the quality of life in the home.
Family Council
This council comprises volunteer family members (past and present) providing a vehicle for family members and/or Residents’ friends to advocate for Residents.
Mission, vision and values
Mission
To honour, respect and care for our Residents.
Vision
Norview Lodge will be recognized and respected for its delivery of resident-centered, compassionate, quality care. It will also provide an environment that excels in teamwork and personal growth while recognizing the value of family, volunteers, and community partnerships.
Values
Our Values are to provide individualized quality care and service to our Residents.
- Respect: We are committed to respecting the dignity and value of those we serve and believe in providing a respectful and supportive work environment.
- Excellence: We are committed to enhancing the quality of life for those we serve through everyday best practices, honesty and continuous quality improvement initiatives.
- Compassion: We are committed to understanding the feelings, needs, and desires of those we serve and take action to enhance their quality of life.
- Accountability: We are committed to honesty and integrity in achieving desired outcomes for those we serve through a safe and secure home environment.
- Supportive: We are committed to assisting our residents in enjoying life to the fullest physically, spiritually, and emotionally.
News
Norview News is our monthly newsletter that updates the whole home for residents and their loved ones.
To request any of our budget documents in an alternative format or with communication support, please submit an Accessible Formats and Communication Supports Request form.
Forms, Plans, Policies, Reports and Surveys
To request documents in an alternative format or with communication support, please submit an Accessible Formats and Communication Supports Request form.
- Managing And Reporting Complaints (PDF)
- Staff Reporting Whistle Blower Protection (PDF)
- Anti-Viral Medication, Vaccines Receiving, Storing And Tracking Policy (PDF)
- Case Definition Policy (PDF)
- Command Center Policy (PDF)
- Essential And Non-Essential Services Policy (PDF)
- Identified Resident Needs Policy (PDF)
- Boil Water Advisory (PDF)
- Gastroenteritis (PDF)
- Management Of COVID-19 (PDF)
- COVID-19 Outbreak Management (PDF)
- Respiratory Influenza Outbreak (PDF)
- Visitor Policy (PDF)
- Management Of Novel Respiratory Influenza Like Illness Policy (PDF)
- Novel Respiratory Inflenza Like Illness Outbreak (PDF)
- Outbreak Management Team Policy (PDF)
- Pandemic Action Plan Policy (PDF)
- Pandemic Influenza Vaccination - Medical Directive For Residents And Staff Policy (PDF)
- Pandemic Plan Policy (PDF)
- Resident Needs Alternative Care Provisions Policy (PDF)
- Staffing Guidelines Policy (PDF)
Resources
Dementia resources
- The Alzheimer Society of Brant, Haldimand Norfolk, Hamilton Halton provides Online Education Classes for individuals and families affected by Alzheimer’s disease and related dementias.
- For more information on dementia-related issues, please call toll-free 1-800-565-4614 or 519-428-7771 and speak to the Psychogeriatric Resource Consultant.
