Automated collection uses mechanical arms on trucks to lift and empty carts, reducing manual labour and improving efficiency.
Automated Waste Collection
Our new trucks use automated arms to lift and empty your carts. Proper cart placement helps keep service on schedule and your waste collected.
Learn more about how to set out your carts to ensure your waste can be collected.
Frequently asked questions
What is automated waste collection?
Why is Norfolk County switching to automated collection?
Automated collection offers several benefits: lower long-term costs, improved worker safety, faster and more consistent service, and reduced litter and animal interference due to secure carts.
Is automated collection cost-effective?
Yes. Even after factoring in the cost of carts, automated collection was the lowest bid received among all service models evaluated.
The chart below is from the report to Council and shows the cost difference between manual and automated garbage and green bin collection.
Scroll the table horizontally on smaller screens to see all columns.
| Method and frequency of pickup | Bid per tonne | Recommended budget based on bid | Difference compared to staff recommendation ($ and %) |
|---|---|---|---|
| Weekly Manual Garbage and Weekly Automated Green Bin | $325.40 | $4,504,700 |
$963,200 27% |
| Weekly Automated Garbage and Weekly Automated Green Bin | $325.40 | $3,802,800 |
$261,300 7% |
| Bi-Weekly Manual Garbage and Weekly Automated Green Bin | $325.40 | $4,259,800 |
$718,300 20% |
| Bi-Weekly Automated Garbage and Weekly Automated Green Bin | $254.13 | $3,541,500 | Staff recommendation |
Will automated collection affect service quality?
No. In fact, it is expected to enhance service reliability and reduce missed pickups, especially in adverse weather conditions.
