Service Disruptions

Callers may experience longer wait times when contacting our ServiceNorfolk customer service team by phone.

The public beach access point at 115B Woodstock Avenue is closed effective August 21, 2026. The access point is not expected to reopen during the 2026 season. Staff will make best efforts to reopen the access point in spring 2027.

Simcoe Recreation Centre is currently experiencing internet connectivity issues on August 19, 2026. As a result, telephone service, Wi-Fi access, and internet-dependent services are temporarily unavailable while staff work to restore service.

The ServiceNorfolk customer service counter at the Delhi Administration Building will be closed for the day on Thursday, August 13, 2026.

Update: Maintenance activities at the Port Dover Water Treatment Plant have been completed, and normal operations have been restored. The Port Dover Bulk Water Depot is now open and available for use.

Planning and Realty Services will be unavailable in person at the Gilbertson Administration Building (GAB), 12 Gilbertson Drive, Simcoe, and by telephone and email on Thursday, July 30. Regular service will resume on Friday, July 31.

Update: Internet connectivity has been restored. Due to internet connectivity issues at the Robinson Street Administration Building, the Provincial Offences Administration (POA) counter is closed, and in-person services are unavailable. Limited service remains available by email and telephone, although response times may be delayed. Staff are working to restore full service as quickly as possible.

Update on Friday, July 17, 2026, at 11 a.m. - Due to smoke-related air quality concerns, all programming at Delhi Kinsmen Pool has been cancelled today (Friday, July 17, 2026).