1. Navigate to ENCORE at perfectmind.comImage that shows what the software looks like
  2. Select ‘Signup’ directly under the Norfolk County logo
  3. Fill out all required information. When you’re done, select ‘Submit’Image that shows what the software looks like
  4. Your new account has been created and you will be directed to your account profile
  5. You will receive an email with a temporary password
  6. Click the link in your email to be directed back to
    norfolkcounty.perfectmind.com
  7. Enter your email address and the temporary Click Login
    Image that shows what the software looks like
  8. You will be prompted to enter a new password. Click Save. Your new account is now complete

    Adding Family Members

    1. From your account profile you can add additional family members by selecting the ‘Add Family Member’ button
    Image that shows what the software looks like
    2. Fill out all required information, then click ‘Submit’
    Note: The Contact Relation field refers to how the family member is related to you (the primary account member)

    3. Repeat this process for each family member you would like to add