Community trees are all trees located within Norfolk County’s road allowance, parks, urban ravines, cemeteries or trails.

To report an issue with a County-owned tree, please contact the Customer Service team at 519-426-5870 ext. 0 or askus@norfolkcounty.ca  or submit a Tree Inspection Request Form online.

Problems to report include:

    • Damaged, dying or potentially diseased trees
    • Low hanging branches impeding vehicular or pedestrian traffic
    • Unauthorized removal or destruction of a community tree

Trees will only be removed if they are dead or considered dangerous. Trees will not be removed due to messes caused by fruit, seeds or leaves dropping.

 When submitting  a Tree Inspection Request Form, a work order will be generated and an arborist will inspect the tree within 20 business days. The arborist will assign any required maintenance to the tree.

Tree maintenance is performed on a priority basis that is evaluated on the condition, location and the risk the tree presents to public health and safety.

If there is an emergency involving a fallen tree or broken branches impacting a roadway, please contact Norfolk County at 519-426-5870 between 9 a.m. and 4 p.m. or after hours at 1-877-298-5888.