Paying Property Tax
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Tax bills are mailed twice per year, and there are four installments. The first interim bill is mailed in late February/early March with two installment due dates:
- The first interim levy installment is due by the last business day in March
- The second interim levy installment is due by the last business day of May
The final bills are calculated after the annual operating and capital budgets have been approved by the Council and the education tax rates have been set by the Province of Ontario. Final bills are mailed in early August.
- The first final levy installment is due by the last business day in August
- The second final levy installment is due by the last business day of October
Late payments will result in a penalty and interest charge of 1.25% per month, applicable the first day past due. This charge is applied for the entire month and cannot be waived or cancelled.
According to the Municipal Act, penalties are applied on the amount of taxes due and unpaid on the first day of default.
Interest is applied on the first of each month for the amount of taxes that were due and unpaid until the taxes are paid.
We cannot accept payment by Interac e-Transfer.
1. Pre-authorized payment
Save yourself time by setting up a monthly payment plan or automatic withdrawals on tax due dates. A pre-authorized payment plan authorizes Norfolk County to withdraw your property tax payments from your bank account automatically.
There are three (3) different plan types:
- On the first (1st) of each month.
- On the fifteenth (15th) of each month.
- On the regular installment due dates (please see “Due Dates” above)
Sign up for pre-authorized payment
If you are interested in signing up for a pre-authorized payment plan, please complete the following form:
Completed forms can be mailed to:
County Administration Building
50 Colborne St. South
Simcoe, ON N3Y 4H3
Or sent by email to: [email protected]
Changing or cancelling your pre-authorized payment
Changes and cancellation requests must be submitted in writing at least seven (7) business days prior to the withdrawal date.
2. At your bank
Pay in person at most financial institutions, or a Canadian ATM Machine. Please make sure you take your complete tax bill with you.
Or pay online or using telephone banking. The payee is Norfolk County Taxes, the property roll number is the account number, and add a 0 on the end if 16 digits are required.
3. In-person at ServiceNorfolk
Visit our Contact page for locations and times. Pay by cash, cheque, and debit. Credit cards are accepted, fees apply.
4. By mail
If a receipt is required please enclose your complete tax bill and a self-addressed stamped envelope. A receipt will be returned to you.
Mail cheque and your tax stub to:
Robinson Administration Building, Suite 100
185 Robinson Street
Simcoe, ON N3Y 4H3
5. Online with a credit card
- Through Virtual County Hall. An administration fee of 3% will apply to all credit card payments for property taxes. You will need your Norfolk County Customer Number. Contact us if you require assistance at 519-426-5870 or 226-NORFOLK, extension 1666.
- Through third-party service providers that offer payment by credit card online. Third-party providers charge a fee for their service. Contact the third-party service provider for more information. An example of a third-party service provider is Plastiq** at plastiq.com.
Be advised that there may be a delay of several days between the date a payment is made and the date the County receives payment from a third-party service provider. Payments are credited to the property tax account effective the date funds are received by the County. Payments not received by the due date will incur late payment charges.
6. At a drop box
Drop boxes are located at County Administration Buildings and Norfolk County Public Library branches in the book return outside of the library. Tax payment, including tax bill payment stub, must be placed in a sealed envelope marked “Norfolk County Taxes”.
*When paying in person, by phone, or online, be sure to have your tax bill on hand. Your property roll number is the 15-digit number on your bill. If 16 digits are required, add a zero at the end. If paying by mail, please include your tax stub.
**References or links to products or services not provided by Norfolk County are provided only for the convenience of the website user. Norfolk County has no affiliation with third-party providers offering these products or services.