Input the account username that you will be able to remember. Your email address is often a good option.
Manage Property Taxes Account(s) Online
Create an account on Norfolk County's Virtual County Hall (VCH) website to manage your property tax account(s), including signing up for property tax eBilling, viewing account payments and transactions, making credit card payments and more.
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Benefits for residents
Virtual County Hall (VCH) offers residents new and enhanced services to make managing property taxes and accounts receivable more convenient and efficient. These services include:
- E-billing enrollment: Sign up to receive property tax and accounts receivable bills by email.
- Electronic tax notices: Offers online access to tax notices.
- Online credit card payments: Allows payment of property taxes and parking tickets through a secure online portal.
- Transaction history: Displays detailed records of past payments and account balances.
- Property information access: Provides property data such as assessed values, ownership information, and mailing addresses.
Virtual County Hall "How to" video
Frequently asked questions (FAQs)
Do I need to use the full name listed on my tax notice or bill when creating an account?
Yes, you must enter your full name exactly as it appears on your tax notice or bill.
My property has two or more owners. Does this change how I sign up?
When a property has more than one owner, the primary name will be listed first. The Customer Number on your tax notice or bill will be the primary owner's number.
If you are the second name listed, please contact ServiceNorfolk at 519-426-5870 or 226-NORFOLK to get your Customer Number.
I have activated my account and received the success message in VCH but I am not able to login in.
When you activate an account and receive the success message in VCH, you will be emailed an account verification link to the email used during the activation process.
You must select the verification link in your email to verify your account before you can sign in.
To avoid getting a bill by mail, the primary owner (the first name on the bill) must sign up for e-billing.
Can I make a payment online with a credit card?
Yes, you can pay online with a credit card. A 3% administration fee will apply to all credit card payments for property taxes.
Need help?
Contact ServiceNorfolk at 519-426-5870 or 226-NORFOLK, extension 1666, Monday to Friday, 8:30 a.m. to 4:30 p.m., or email Property Taxes.
Contact Us
ServiceNorfolk
50 Colborne Street South
Simcoe, Ontario
N3Y 4H3
Phone: 519-426-5870 or 226-NORFOLK, extension 0
