Waste Cart Delivery Update - Tuesday, August 25, 2026

Due to a supplier delivery delay, some residents who requested a small grey garbage cart may only receive their green organics cart during the initial delivery. Small grey garbage carts for these properties will be delivered separately within the next one to two weeks. All requested carts will be delivered, but they may not arrive at the same time.
 
If you requested a small grey garbage cart during the cart request period and it did not arrive with your green cart delivery, please do not submit a missed delivery request. 

If you requested a small grey garbage cart during the cart request period and a standard grey garbage cart was delivered, please accept the cart and submit an incorrect cart delivery service request. Please do not leave the cart by the road. Staff will contact you to confirm the details of the exchange in the next few weeks. 

Norfolk County thanks residents for their patience and understanding. 

Questions about the new waste program? Visit the frequently asked questions page on our website.