Service Disruption: Phone wait times may be longer than usual

Tuesday, June 09, 2026

Service Disruptions

Start date:

June 9, 2026

End date:

Until further notice

Service disruption:

Norfolk County is currently experiencing higher-than-normal call volumes. As a result, callers may experience longer wait times when contacting our ServiceNorfolk customer service team by phone.

We appreciate your patience and encourage residents to use online services where possible for faster assistance.