Service Disruption: Phone wait times longer than usual

Tuesday, August 25, 2026

Start date

August 25, 2026

End date

Until further notice

Service disruption

Norfolk County is currently experiencing higher-than-normal call volumes. As a result, wait times when contacting our ServiceNorfolk customer service team by phone may be longer than normal.

We appreciate your patience and encourage residents to use online services where possible for faster assistance.

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Media Inquiries

For all media inquiries, please contact Norfolk County's Communications Department.

Email: media@norfolkcounty.ca

Phone: 519-420-9345