- Read the Bid Document carefully and thoroughly. Ensure that you understand each clause and the document in its entirety.
- Be sure to give yourself enough time to submit your Bid prior to the closing date and time.
- If you have any questions regarding a Bid on the market, submit a question through the Bid opportunity on bids&tenders.
- Follow all directions as set out in the Bid Document.
- When submitting a Technical Proposal, ensure that you have submitted a clear and complete response that is specific to the Request for Proposal that you are responding to. Evaluators can only assess the information provided in the proposal itself. Assumptions will NOT be made by the evaluators. Any links to additional information/webpages will NOT be reviewed by the evaluators.
- Before submitting, check to ensure that you have met all Mandatory Requirements at the Time of Closing in order for your bid to be accepted.
Purchasing
Resources for vendors to review, register, download, and submit bids for various procurement opportunities online.
On this page
Bidding opportunities
All bidding opportunities are posted electronically on bids&tenders. This makes it easy for vendors to review, register, download and submit bids online in one bidding system. Visit bids&tenders to view current bidding opportunities and create a supplier account.
Attention bidders
To ensure receipt of email notifications generated from the bids&tenders system, please be sure that you have added noreply@bidsandtenders.ca to your safe senders list.
Bid submissions
Bidders are to ensure they have reviewed bid documents carefully for information regarding the bid submission process, closing date and time.
Documents created, adapted, or otherwise presented on behalf of the County or to County employees must be made available in accessible formats as required in the AODA and O. Reg. 191/11 for the document's lifespan.
Unless determined by the County to not be practicable, contractors shall ensure that any information, products, deliverables and/or communication (as defined in the Integrated Regulation) produced pursuant to a Contract shall be in conformity with World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and shall be provided in accessible Word, Excel, PowerPoint, PDF etc.
Notice of Participation
A Notice of Participation is a public notification that Norfolk County is a participating agency in one or more procurements conducted by the following cooperative buying groups:
- Grand River Cooperative Procurement Group (GRCPG)
- Ontario Education Collaborative Marketplace (OECM)
- Local Authority Services (LAS)
- Ministry of Government Services (MGS)
- Middlesex-London Health Unit
- Kinetic GPO
- Canadian Collaborative Procurement Initiative
- Sourcewell
- Canoe Procurement Group of Canada
Norfolk County reserves the right to participate in other buying group procurements not identified above at their sole discretion.
Purchase Order Terms and Conditions
All Purchase Orders issued by Norfolk County are subject to the Purchase Order Terms and Conditions.
Purchase Order Terms & Conditions
Part 1 – Interpretation
1.0 Defined Terms
When used in the Contract, the following words or expressions have the following meanings:
“Owner” shall mean the Corporation of Norfolk County
“Contractor” herein is also referred to as a “Supplier” and/or a “Vendor” and shall
mean the person or firm to whom the award is made and is identified on the face of the Purchase Order
Part 2 – General Terms and Conditions
2.0 Documentation
Prior to the commencement of any work, repair and/or installation being provided to or on
County property, current documentation as requested and as applicable to the scope of the
work must be provided to Norfolk County.
2.1 Acceptance
In accepting this Order, it is understood that the Vendor agrees to all terms and conditions
related to it.
2.2 Variations
No variation to these Terms & Conditions will be recognized, unless such variation has been
authorized in writing by the purchasing authority.
2.3 Laws and Regulations
The Vendor shall comply with relevant federal, provincial and municipal regulations and bylaws pertaining to the Work and its performance. The Vendor shall be responsible for
insuring similar compliance by its suppliers and subcontractors. This Purchase Order shall
be construed according to the Laws of the Province of Ontario.
2.4 Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
Prior to the commencement of any work on property of Norfolk County, the Contractor shall
furnish evidence of compliance with the requirements of Section 7 and 80.49 of Ontario
Regulation 191/11, Integrated Accessibility Standard Regulation, under the Accessibility for
Ontarians with Disabilities Act, 2005 (AODA).
2.5 Patents
The Contractor agrees to indemnify and save harmless the Owner from any claim or action
from the alleged infringement of any patent or trademark or infringement of copyright as a
result of the use or sale of these goods.
FO-172
Rev. 04/20
Page 2 of 5
2.6 Plans
If there is a formal Contract between the Vendor and the County that refers to plans or
specifications the same shall be deemed to be incorporated in and be part of this Order and
any plans, blueprints, patterns, etc. furnished bythe County to the Vendor shall not be
published or disclosed by the Vendor to any other person or corporation and shall be
returned to the County upon completion of this Order.
2.7 Delay
In the event of delay in delivery or services, the Owner may terminate the contract and hold
the Contractor responsible for any damages.
2.8 Cancellation
Failure to comply with specifications and Terms and Conditions of this Order, or to deliver
material in accordance with Vendor’s promise shall be grounds for cancellation by the
County without penalty.
2.9 Force Majeure
Neither party shall be liable for damages caused by delay or failure to perform its obligations
under the Contract where such delay or failure is caused by an event beyond its reasonable
control. The parties agree that an event shall not be considered beyond one’s reasonable
control if a reasonable business person applying due diligence in the same or similar
circumstances under the same or similar obligations as those contained in the Contract
would have put in place contingency plans to either materially mitigate or negate the effects
of such event. Without limiting the generality of the foregoing, the parties agree that force
majeure events shall include natural disasters and acts of war, insurrection and terrorism,
pandemics, epidemics, emergencies, including public health emergencies; but shall
not include shortages or delays relating to supplies or services. If a party seeks to excuse
itself from its obligations under this Contract due to a force majeure event, that party shall
immediately notify the other party of the delay or non-performance, the reason for such delay
or non-performance and the anticipated period of delay or non-performance. If the
anticipated or actual delay or non-performance exceeds fifteen (15) business days, the other
party may immediately terminate the Contract by giving notice of termination and such
termination shall be in addition to the other rights and remedies of the terminating party
under the Contract, at law or in equity.
Part 3 – Relationship Between the County and the Vendor
3.0 Assignment
No assignment of this Contract shall be made by theVendor without the written Consent of
the County.
3.1 Supplier/Contractor/Consultant Evaluations
The Contractor should be aware that the County has in place a rating system to evaluate the
Contractor’s performance throughout the length of the Contract. The evaluation is a tool to
provide feedback to the Contractor on its performance. It will also be used as a reference
when requested by other municipalities or agencies. Copies of the completed evaluation
form will be forwarded to the Contractor. Blank copies for the Contractor’s information are
available upon request from the County.
FO-172
Rev. 04/20
Page 3 of 5
Part 4 – Performance by the Vendor
4.0 Warranty
All Goods must carry a minimum one-year warranty from time of receipt at the County or
time of installation or time of acceptance, whichever is later.
4.1 Equipment
New and repaired equipment, equipment on loan, and equipment on trial, must pass
inspections for safety, performance and compliance with manufacturer’s specifications prior
to acceptance. The warranty period, if any, shall begin on the date that incoming inspection
is passed. New Equipment and Equipment on trial must also be provided with a minimum of
two complete user manuals including instructions for use, warnings of potential hazards,
parts lists, schematics, and service and maintenance requirements. Payment to Vendors will
not be authorized until these conditions are fulfilled.
4.2 Delivery
The receipt of Goods by a carrier shall not be deemed to be receipt by the County, and the
title to the Goods shall not pass to the County until they are delivered at their destination to a
staff member or agent of theCounty.
4.3 Inspection
The County will receive Goods shipped but reserves the right to inspect the same after
delivery and to return all or any portion of it at the Vendor’s expense if found to be defective,
damaged or not in compliancewith the requirements of this Purchase Order, including any
specifications and/or drawings.
4.4 Shipment
Time of delivery shall be of the essence in this Order and failure of the Vendor to deliver all
or any part of the Goods/Services ordered at the time or times specified shall confer on the
County the right to cancel this Order at its option without penalty. Quantities received in
excess of quantities specified may be returned at the Vendor’s expense if not agreed upon
by the County.
4.5 Packing Slip
Packing slips must accompany each shipment. The County Purchase Order number must
appear on all packing slips.
4.6 Supplier Unloading, Placing or Installing Responsibility
Where the Vendor is responsible for unloading and placing or installation of goods and has
not so arranged, the County is authorized to undertake this work at the expense of the
Vendor and the County will not be responsible for any damage to the Goods resulting from
such action on the part of the County.
FO-172
Rev. 04/20
Page 4 of 5
4.7 Shipments from outside Canada
For shipments from outside Canada, properly certified customs invoices should be emailed
to Norfolk County at the time shipment is made. A copy of customs invoices is to
accompany the shipment with the bill of lading.
4.8 Signature
Signature must be obtained from a County employee for all deliveries, including the
employee’s name clearly printed.
4.9 Value Declaration
The Vendor will be held liable for any loss resulting from an improper value shown on
shipping papers
4.10 Hazardous Goods
Goods must be transported by the Contractor or Contractor’s agent in accordance with all
relevant federal and provincial legislation covering the handling and transportation of all
hazardousand dangerous goods.
4.11 Material Safety Data Sheets (MSDS)
For each controlled product ordered, an MSDS conforming to the Workplace Hazardous
Materials Information System (WHMIS) 2015 legislation must accompany each shipment of
the Goods.
Part 5 – Payment for Deliverables
5.0 Pricing
Unless otherwise stated, the prices quoted on this Purchase Order shall be payable in
Canadian funds; FOB Norfolk County, Ontario, Canada and shall include any Excise Taxes
and applicable duty. All applicable taxes such as the Harmonized Sales Tax, if applicable,
shall be shown extra and separately. Unless otherwise stated, the price shown on this
Contract shall include all necessary packaging and shipping costs to the point shown as the
destination of the Goods. Any variance from this price must be negotiated and prior approval
in writing by the Manager or designate.
5.1 Lump Sum Payment
Unless otherwise stated in writing, terms of payment shall be net 30 days from the date of
receipt of the invoice or net 30 days from receipt of goods or completion of work as
determined by the Manager or designate, whichever is later.
All invoices must be submitted to accounting@norfolkcounty.ca by the Vendor and must
reference the purchase order number and include the amount invoiced, exclusive of HST.
HST and all other applicable taxes shall be shown separately.
5.2 Extras
No charges for extras will be allowed unless they have been ordered on this purchase order
or by a change order issued by the Manager or designate.
FO-172
Rev. 04/20
Page 5 of 5
Part 6 – Insurance and Indemnification
6.0 Insurance
The Vendor shall put into effect commercial general liability insurance, in a form
acceptable to the County, with the County listed as an additional insured, including a
cross‐liability clause or endorsement, a 30 day notice of cancellation provision and
products and complete operations coverage. The Vendor will also put into effect such
other additional insurances as required by the County. The Vendor shall provide the
County with evidence of insurance upon request.
6.1 Mutual Indemnification
Each Party hereby agrees to indemnify and hold harmless the County, its employees, and
authorized agents (collectively, the “Indemnified Parties”) from and against any and all liability,
loss, costs, damages and expenses (including legal, expert and consultant fees), causes of
actions, claims, demands, lawsuits or other proceedings, (collectively, “Claims”), by
whomever made, sustained, incurred, brought or prosecuted, including Claims for third party
bodily injury (including death), personal injury and property damage, in any way based upon
or occasioned by the negligence or willful misconduct, whether by act or omission, of the
Contractor, its subcontractors or their respective directors, officers, agents, employees,
partners, affiliates, volunteers or independent contractors in the course of performance of the
Contractor’s obligations under, or otherwise in connection with, the Contract. The Contractor
further agrees to indemnify and hold harmless the Indemnified Parties for any incidental,
indirect, special or consequential damages, or any loss of use, revenue or profit, by any
person, entity or organization, including, without limitation, Norfolk County, claimed or
resulting from such Claims. The obligations contained in this paragraph shall survive the
termination or expiry of the Contract.
6.2 Workplace Safety and Insurance Board (WSIB)
Where applicable, the Vendor will forward to Norfolk County every ninety (90) days during
the Term:
a. a valid Certificate of Clearance from the Workplace Safety and Insurance Board
each time work is to be conducted on the County’s premises , or
b. proof of Independent Operator status (for those not included in the “Class G:
Construction List”, as of January 1, 2013), or
c. proof of “Employer by Application” status.
Supplier Performance Program
The Supplier Performance Evaluation Program aims to monitor the performance of vendors who supply goods and/or services to Norfolk County.
The program will hold suppliers accountable for their actions and responsibilities under contract with the County and communicate positive and negative demonstrated performance to the supplier.
Evaluation forms
- Goods - Out of 15 Points (i.e. Supply and Delivery of Items)
- Services - Out of 25 Points (i.e. Provision of Professional Services such as dentistry, translation, etc.)
- Consultant - Out of 25 Points (i.e. Provision of Consultant Services such as Engineering Services, Project Consultants, etc.)
- Contractor - Out of 25 Points (i.e. Road Repairs, Building Upgrades, etc.)
Suppliers will receive one of the following ratings for each category on the Performance Evaluation Form. A passing score is 60%.
Rating scale
Performance does not meet any of the contractual requirements and reflects a serious problem for which the Supplier has submitted no corrective actions. The Supplier shows a limited, to no, understanding.
Performance does not meet some or most of the contractual requirements and reflects a serious problem for which the Supplier has submitted minimal corrective actions, or where recovery is not likely in a timely/cost effective manner. The Supplier shows a limited understanding.
Performance did not quite meet the contractual requirements. Minor problems existed for which proposed corrective actions taken by the Supplier appear to be a continued minor concern, or completed corrective actions were slightly below satisfactory.
Performance meets contractual requirements. The Supplier shows a good understanding, but not fully providing what we are expecting. Supplier performance contains some minor problems for which proposed corrective actions taken by the Supplier appear satisfactory, or completed corrective actions were satisfactory.
Performance meets contractual requirements and exceeds in some area(s) to the County’s benefit. The Supplier shows an excellent understanding, it’s what we are looking for and expecting. Performance assessed was accomplished with some minor problems for which corrective actions taken by the Supplier were satisfactory.
Performance significantly exceeds contract requirements to the County’s benefit. The Supplier implemented innovative or business process techniques which resulted in added value to the County. Performance was completed with few or no minor problems for which corrective actions taken by the Supplier were highly effective.
About Norfolk County's Purchasing Division
Norfolk County’s Purchasing Division facilitates the strategic acquisition of goods, services and construction for the municipality in accordance with the County’s Purchasing Policy.
We are committed to driving value for money for the County and community through fair, open and transparent procurement practices, ensuring that the procurement function meets the current and future needs of the corporation.
Contact us
Email: purchasing@norfolkcounty.ca
Questions about bids&tenders?
Contact bids&tenders directly: bids&tenders Contact Information