Contractor and Volunteer Information
Training Information and Resources
All contractors, volunteers, persons who provide goods, services or facilities on behalf of Norfolk County and all persons who participate in developing policies must complete accessibility training under the Accessibility for Ontarians with Disabilities Act (AODA), the Accessible Customer Service Regulation and the Integrated Accessibility Standards Regulation.
The following resources have been posted to provide volunteers, vendors and service providers delivering services on behalf of Norfolk County access to accessibility training materials and resources. Documentation summarizing of the contents of the training and details of training dates and attendees must be submitted to Norfolk County upon request.
Contractors / Volunteers
- AODA Contractor Compliance Statement Form
- Volunteer Compliance Statement Form
- Access Forward – Training for an Accessible Ontario (Online Training)
Contractor AODA Workbook- Volunteer AODA Workbook
Additional Resources
- Ministry of Economic Development, Employment and Infrastructure
- Norfolk County’s Accessibility Design Guidelines
- Norfolk County’s Accessibility Policy
For more information or to request a document in an accessible format, please contact:
Manager, Accessibility, Customer Service Initiatives and Court Operation at
519-426-5870 or 226-NORFOLK Extension 1268
Bell Relay Service: 1-800-855-0511 or Email: [email protected]
