Wastewater | Norfolk County

Learn about Norfolk County’s comprehensive wastewater management services, which ensure the safe and efficient treatment and disposal of wastewater for the community.

Meet Captain Clean: The Toilet Paper Superhero

Here to protect Norkolk County’s pipes and keep everything flowing smoothly.

Norfolk County: Only Flush the Three Ps!

Only flush the three Ps down your toilet

Only the three Ps should go down your toilet: pee, poo, and toilet paper.

Flushing other items, such as feminine products, wipes, dental floss, or hair, can cause clogs in your pipes, your neighbourhood's pipes, and the entire wastewater system. Help keep our wastewater system running smoothly by flushing only the right things.

Items that can't be flushed

The items below can cause severe clogging in your home’s wastewater plumbing system and could contaminate our water system. Remember, if it’s not toilet paper, it will not break down easily and can restrict flow, combine with other things in the sewer, and lead to blockages.

Do not flush list:

Disposable or flushable wipes: ALL WIPES, including cleaning wipes, baby wipes, adult personal hygiene wipes, facial wipes, and make-up removal wipes, should be disposed of in the garbage.
Floss
Tampons and feminine pads
Disposable diapers
Band-aids
Grease, oil, and fat
Paper towels
Medication: Take unwanted or expired medication to your local pharmacy for appropriate disposal. Flushing medication and pills can be harmful to the environment.
Condoms
Needles: Learn how to dispose of needles safely
Cat litter
Cotton balls and swabs
Cigarette butts
Household waste: Cleaners, disinfectants, chemicals, and paint thinners are household hazardous waste—learn how to dispose of them safely.