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Norfolk County > Corporate Customer Service Feedback/Complaints

Corporate Customer Service Feedback/Complaints

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Norfolk County welcomes your feedback and/or complaints on its services.

Telephone: 519-426-5870 Ext. 4636
Email: [email protected]

Accessible formats and communication supports available upon request.

The personal information on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, 1990 and will be used for the purpose of improving customer service. Questions about this collection may be directed to the Records Management/FOI Coordinator.

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Staff were:

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Staff were: Helpful*
Courteous
Staff were: Courteous*
Knowledgeable
Staff were: Knowledgeable*
Well-informed with current information
Staff were: Well-informed with current information*

Services were:

Timely
Services were: Timely*
Provided in a fair and consistent manner
Services were: Provided in a fair and consistent manner*

For persons with disabilities were goods, services and facilities provided in an accessible manner? (i.e. barrier free building, information in a format that accommodates your disability)*
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