Programs – Work of Heart

Work of Heart – “From the Heart, From the Community”

The Work of Heart fund is an ongoing donation program which provides for the purchase of items to enhance the quality of life for the Residents in our care.

Our donor wall, located in the Great Room next to the Chapel, pays tribute to the individuals and organizations that have made very generous contributions to our Work of Heart program.

Donations of all amounts are welcome and help us to purchase items such as:

  • Large screen televisions
  • Therapeutic equipment
  • Activity programming supplies
  • Gardening enhancements

Memorial gifts may also be made for a specific item of your choosing.


On-site services available include:

  • 24 hour nursing care (Registered Nurses, Registered Practical Nurses, Health Care Aides and Personal Support Workers)
  • recreation (including a 17 passenger mini bus for outings)
  • physio, occupational and speech therapy
  • laboratory (bloodwork, EKG)
  • hair care (cost to Resident)
  • foot care (cost to Resident)
  • cable television (cost to Resident -arranged on request by home)
  • telephone (cost to Resident

Resident Care

Residents’ Bill of Rights

The Residents’ Bill of Rights is a provincial document that explains the rights of Residents and responsibilities of the home to respect, promote and support these rights. This document is posted in the home and a copy is provided to each Resident upon admission.

Nutritional Care

The overall meal service is supervised by qualified food service supervisors. Three nutritious meals, with choices, are provided daily to Residents. Nourishments and snacks are provided mid-morning, mid-afternoon and at bedtime.


The Programs Department provides all Residents with opportunities for a variety of programs and events, held both within Norview Lodge and in the surrounding community. These programs have a goal of maintaining and promoting independence and keeping Residents physically and mentally active. Activities include crafts, socials, pet programs, baking, exercises, reminiscence, outings, music (pianos in every home area) and gardening – to name a few.

Physiotherapy aides provide both group and individual exercise programs.

Norview Lodge Council

Residents’ Council

Residents’ are provided with the opportunity to form and maintain a council. All Residents may participate on the council and take part in discussions of ideas and/or concerns regarding all aspects of care and activities that affect the quality of life in the home.

Family Council

This council is comprised of volunteer family members (past and present) providing a vehicle for family members and/or Residents’ friends to advocate for Residents.



Volunteers assist staff in providing programming and events to enhance the quality of life of our Residents. Every attempt is made to match volunteers and Residents starting with an application process. Volunteers of all ages are welcome.

If interested in volunteering, please contact the Supervisor, Programs and Volunteer Services at: 519-426-0902 ext. 4232.


Home and Community Care Support Services Hamilton Niagara Haldimand Brant determines eligibility to Norview Lodge, determines priority for admission and manages the waiting list for the home.

The criteria for admission includes the requirements for on-site 24-hour nursing care, assistance with daily living activities, be 18 years of age or older, and have a valid Ontario Health Card.

Home and Community Care Support Services Haldimand-Norfolk office can be contacted at 519-426-7400.



Residents pay for accommodation costs only. Rates are set by the Ministry of Long-Term Care. Residents pay for the applicable basic accommodation rate and some Residents may be eligible for a rate reduction based on a standard income test. Residents who prefer a private room, are charged a “preferred accommodation charge” above the basic rate.

The provincial government covers the cost of all nursing and personal care services.

The current rates effective July 1, 2023 are:

Basic –

Norview Lodge

Norview Lodge is a municipally-owned and operated, not for profit, long-term care home of 179 Residents located at 44 Rob Blake Way, Simcoe, Ontario, N3Y 0E3, Canada.

Norview Lodge is located in an area surrounded by trees and wildlife with three landscaped courtyards featuring covered gazebos, a pavilion, a greenhouse, and walking paths.

The home is a two story building featuring 8 home areas, one of which is a secure area.