November 16, 2023, 10:25 a.m.

Norfolk County’s phone system is currently experiencing intermittent issues resulting in calls ending unexpectedly. Staff are actively working on troubleshooting the issue and apologize for any inconvenience.

Should you experience this issue, please try calling back. Customers may also email [email protected] or visit an in-person ServiceNorfolk customer service location. Visit for locations and operating hours