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Effective April 4, 2022, Norfolk County residents will have a new way to report streetlights being out.

Residents can fill out a form at norfolkcounty.ca/streetlights – or call ServiceNorfolk at 519-426-5870 or 226-NORFOLK Ext. 0 between 8:30 a.m. and 4:30 p.m. Monday through Friday, or 1-877-298-5888 after hours.

To complete the repair, the following information is required:

  • Street Name
  • Town or Village
  • Streetlight number (which appears on the yellow plate located on all streetlight poles)
  • Description of the Issue/Concern

Standard repairs can take up to 30 days to complete.