Norfolk County will transition the blue box program to the producer responsibility model starting September 28, 2024.
Residents and businesses participating in the weekly curbside recycling program will not experience any changes. Norfolk Disposal Services Ltd will continue to collect curbside recycling. The two-box system, where paper and cardboard are placed in the small box and metal, glass, and plastic recyclables are placed in the tall box, will remain in place. The materials previously accepted as part of the recycling program will continue to be collected.
To report a missed recycling collection or for any questions related to recycling, residents are asked to call Norfolk Disposal Services Ltd at 519-443-8022 or 1-800-616-0347 moving forward.
New producer responsibility model
In 2021, the provincial government approved the transition of the blue box program to a producer responsibility model for all Ontario municipalities. Under this model, companies that produce recyclable materials, including beverage containers, food containers, paper, and packaging, are required to pay fees to cover 100% of the costs for the collection and processing of recyclable materials in Ontario. From July 2023 to the end of December 2025, all municipalities in Ontario will transition blue box programs to the new producer responsibility collection model.
Industrial, Commercial, and Institutional (IC&I) organizations
Industrial, Commercial, and Institutional (IC&I) organizations are regulated separately from residential waste. On January 1, 2026, IC&I organizations will no longer receive recycling collection services and will be required to arrange their own contract to manage their recycling material.
For more information, please visit norfolkcounty.ca/waste.