Over the next few months, Norfolk County will be conducting a heritage & culture sustainability study and developing a strategic plan to define the future of its museums and archives.

With a focus on long-term financial sustainability, the intent is to develop a plan that enables the continuing future operation and viability of the Delhi Tobacco Museum & Heritage Centre, the Norfolk County Archives, the Port Dover Harbour Museum and the Waterford Heritage & Agricultural Museum.

TCI Management Consultants are specialists in strategic planning for cultural organizations, have been retained by the County to facilitate the plan’s development. They are being assisted by Reich+Petch Architects, who specialize in exhibit and museum design.

The sustainability study will take place throughout summer 2021 and conclude in the fall of this year.

Community consultation will be a key component of the study and strategic planning process as it moves forward. A public survey will be launched to obtain feedback and ideas on how heritage and cultural services are delivered in the future. Once launched, residents will be able to submit responses via online survey up until July 25, 2021. All participants will be entered to win one of several local business gift cards.

In addition to analyzing community feedback, consultants will be assessing other museum networks across Ontario to determine the best path forward.

“We’re looking forward to this project moving ahead and really want to ‘cast the net wide’ in terms of gathering as much feedback from the community as possible,” said Melissa Collver, Director, Heritage and Culture. “The end goal is to come up with a plan that allows for the continued delivery of heritage and cultural services in a way that is sustainable in the long term,” Collver added.

Residents are encouraged to sign up for the Heritage & Culture eNewsletter to stay up-to-date on the sustainability study, strategic plan and upcoming community engagement opportunities.

For more information about the museum sustainability study and strategic planning process, contact:

Melissa Collver

Director, Heritage and Culture

Norfolk County


(519) 426-5870 x 1347

[email protected]


Jon Linton

Project Manager

TCI Management Consultants


(416) 515-0815

[email protected]