Update: For up-to-date information about the Canada Post service disruption, please visit Canada Post Service Disruption.
With a possible interruption to Canada Post services pending, Norfolk County is reminding residents to explore alternative options for accessing and submitting essential services like property tax, utility, and court-related payments. The County is committed to maintaining continuity for residents despite potential mail delays.
Property Tax Payments
Regardless of any postal disruptions, property owners are still required to make payments by the scheduled tax deadlines, which generally occur on the last business days of March, May, August, and October.
For alternative payment methods, including online options, residents can visit NorfolkCounty.ca/PayTax. Additionally, residents can monitor their property tax account status by creating an account on Norfolk Virtual County Hall at vch.norfolkcounty.ca, and may consider using the Pre-Authorized Payment program to avoid late fees.
Water and Wastewater Payments
Property owners receiving water and wastewater services from the County are reminded that these payments are due as billed, even if there is a delay in receiving the physical bill. To view and pay these bills online, residents are encouraged to sign up for ERTH Solutions at erthsolutions.com.
Provincial Offences Act Payments
In case of disruption, the Ontario Court of Justice may consider extending Provincial Offences Act timelines. Residents should check NorfolkCounty.ca/provincial-offences-office/#Payment for updates and to access online payment options. Any changes in the mailing of Notices of Fine and Due Dates will be communicated as they become available.
Accounts Payable and Receivable
Vendors: In the event of a labour disruption, please send invoices via email to [email protected] as an alternative to mail. Cheque payments from Norfolk County may be delayed. To ensure prompt payment, consider signing up for EFT payment by contacting [email protected].
Customers: Despite any labour disruptions, customers must pay amounts due to Norfolk County by the due date indicated on their invoice. To ensure timely payment, consider paying at your bank or in-person at Service Norfolk. For online or telephone banking, select NORFOLK COUNTY INVOICES as the billing company.
Clerk’s Office
Essential documents, including Freedom of Information (FOI) requests, business licenses, and lottery-related correspondence, will be managed through private couriers if required to avoid delays. Regular corporate mail will continue to be delivered to the Post Office as long as it remains open; however, non-urgent items may be held temporarily by departments should an extended strike occur.
Norfolk County is committed to maintaining service continuity and minimizing disruptions for residents. Residents and businesses can find additional updates at NorfolkCounty.ca or speak to a ServiceNorfolk agent by calling 519-426-5870 or 226-NORFOLK, extension 0. Norfolk County encourages all residents to explore digital services and secure automatic payment options where possible to avoid potential mail-related delays.
