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Norfolk County is pleased to announce the launch of its new Respect and Responsibility Policy which aims to foster a more inclusive, respectful, and safe environment for all employees and community members.

The policy applies to interactions among County staff and members of the public at all County properties, spaces, and worksites, including offices, facilities, parks, programs, and events. The policy also applies to all phone, email, and online interactions with Norfolk County staff and members of the public.

The policy defines the duty and process to report and the consequences for engaging in inappropriate behaviour. Staff and members of the public who witness incidents can report them directly to Norfolk County staff or contact ServiceNorfolk to report by phone or email.

The new Respect and Responsibility Policy aligns with established legislation, by-laws and policies, including the Ontario Human Rights Code, Occupational Health and Safety Act, Trespass to Property Act, and Norfolk’s Code of Conduct for employees.

Learn more about the policy at NorfolkCounty.ca/RR.

Quotes

Mayor Amy Martin 

“The introduction of the Respect and Responsibility Policy is long overdue. This policy underscores our commitment to fostering a safe, respectful, and inclusive environment at all County spaces and facilities. By clearly defining expectations and emphasizing accountability, we can work together to continue building a vibrant community based on a foundation of mutual respect.”

Al Meneses, Chief Administrative Officer 

“Norfolk County staff are committed to providing high-quality customer service and a safe and respectful environment for all. By outlining unacceptable behaviours and emphasizing accountability for actions, the Respect and Responsibility Policy will ensure safety and establish facilities and community spaces where residents can access services and participate in positive learning and leisure activities.”