Bulky waste items

The bulky item pick-up program is now available across Norfolk County.


  • Appointments can be booked and pre-paid with ServiceNorfolk by calling 519-426-5870 ext. 0
  • Cost $25.50 including tax per pick up
  • Only those who pre-pay and book will receive pick up
  • Pick-up will occur on scheduled weeks each month
  • Items must be generated from a household
  • Load size limited to 2 cubic meters (approximate size of a pickup truck box)
  • 10-foot maximum length of any item
  • Items must be able to be lifted by two people
  • Items for pick up must be placed out curbside Monday at 7 a.m. of the designated appointment week.
  • Collection will occur at any point during that week


Pick Up Dates

Bulky item appointment collection dates Appointment cut off (12 p.m.)
January 24 – 28 January 21
February 28 – March 4 February 25
March 28 – April 1 March 25
April 18 – 22 April 14
May 30 – June 3 May 27
June 27 – 30 June 24
July 25 – 29 July 22
August 29 – September 2 August 26
October 3 – 7 September 30
November 28 – December 2 November 25
December 19 – 23 December 16



Accepted Household Items

  • Appliances (stove, microwave, dishwasher, washing machine, dryer)
    • Refrigerators, air conditioners, dehumidifiers, freezers, or any Freon type appliances require an Ozone Depletion Prevention Tag attached in order to be collected.
  • Furniture such as sofas, couches, desks, chairs, tables, rugs, patio furniture, bedsprings, mattresses, bed frames
  • Fixtures such as bathtubs, toilets, and sinks
  • Other items from a household such as water heaters, bicycles, barbeques (propane tank removed)
  • Any other large articles that would come from inside a household
  • Carpet or pool covers rolled and tied (max 4 foot x 2 feet)


Not-accepted items

  • Business, commercial, agricultural and construction material
  • Wood
  • Small items, loose refuse and other rubbish waste
  • Construction material, masonry, or any rubble or refuse from building repairs or construction including:
    • Glass, windows, doors, siding, lumber, drywall, concrete, stone, earth, asphalt, bricks, fencing, decking, ceramic tile
  • Organic material such as trees, tree stumps, leaves, branches, animal carcasses, feces
  • Manufacturing, industrial or commercial materials
  • Agricultural waste, fencing, crates, skids, plastic material from farm activities
  • Farm machinery or equipment parts
  • Automotive parts or bodies
  • Household fuel oil tanks or items with gasoline tanks (lawnmowers etc)
  • Drums, fire barrels
  • Electronics
  • Liquid waste, motor oil, paints, solvents, propane tanks, fertilizers, pesticides or any hazardous waste
  • Tires
  • Recyclables like glass jars, paper, cardboard