New for 2021! The bulky item pick-up program is now available across Norfolk County.
- Appointments can be booked and pre-paid with ServiceNorfolk by calling 519-426-5870 ext. 0
- Cost $25 including tax per pick up
- Only those who pre-pay and book will receive pick up
- Pick-up will occur on scheduled weeks each month
- Items must be generated from a household
- Load size limited to 2 cubic meters (approximate size of a pickup truck box)
- 10-foot maximum length of any item
- Items must be able to be lifted by two people
- Items for pick up must be placed out curbside Monday at 7 a.m. of the designated appointment week.
- Collection will occur at any point during that week
Pick Up Dates
| Bulky item appointment collection dates |
Appointment cut off (12 p.m.) |
| July 26 – 30, 2021 |
July 23, 2021 |
| August 30 – September 3, 2021 |
August 27, 2021 |
| October 4 – 8, 2021 |
October 1, 2021 |
| November 29 – December 3, 2021 |
November 26, 2021 |
| December 20 – 23, 2021 |
December 17, 2021 |
Accepted Household Items
- Appliances (stove, microwave, dishwasher, washing machine, dryer)
- Refrigerators, air conditioners, dehumidifiers, freezers, or any Freon type appliances require an Ozone Depletion Prevention Tag attached in order to be collected.
- Furniture such as sofas, couches, desks, chairs, tables, rugs, patio furniture, bedsprings, mattresses, bed frames
- Fixtures such as bathtubs, toilets, and sinks
- Other items from a household such as water heaters, bicycles, barbeques (propane tank removed)
- Any other large articles that would come from inside a household
- Carpet or pool covers rolled and tied (max 4 foot x 2 feet)
Not-accepted items
- Business, commercial, agricultural and construction material
- Wood
- Small items, loose refuse and other rubbish waste
- Construction material, masonry, or any rubble or refuse from building repairs or construction including:
- Glass, windows, doors, siding, lumber, drywall, concrete, stone, earth, asphalt, bricks, fencing, decking, ceramic tile
- Organic material such as trees, tree stumps, leaves, branches, animal carcasses, feces
- Manufacturing, industrial or commercial materials
- Agricultural waste, fencing, crates, skids, plastic material from farm activities
- Farm machinery or equipment parts
- Automotive parts or bodies
- Household fuel oil tanks or items with gasoline tanks (lawnmowers etc)
- Drums, fire barrels
- Electronics
- Liquid waste, motor oil, paints, solvents, propane tanks, fertilizers, pesticides or any hazardous waste
- Tires
- Recyclables like glass jars, paper, cardboard
