The novel coronavirus (COVID-19) causes a respiratory illness that can spread from person to person. The virus was first identified during an investigation into an outbreak in Wuhan, China. It has now been identified in numerous countries across the globe.

Norfolk County is actively monitoring the global outbreak of coronavirus and taking steps to protect the health and safety of our community. 

Up-to-date COVID-19 information from the  Haldimand-Norfolk Health Unit 

Letter from Mayor Kristal Chopp, Chair of Board of Health

Interview with Dr. Shanker Nesathurai, Haldimand-Norfolk Medical Officer of Heath

FAQ’s Norfolk County Customer Service during COVID-19

Norfolk County delays property tax payment deadline to April 30

Click here to view a full list of essential workplaces at outlined by the province of Ontario.

County facilities

With the advice and guidance of the Haldimand-Norfolk Health Unit and the Medical Officer of Health, Norfolk County has closed facilities to the public at least until April 5 and cancelled camps and other programming.

Closed facilities include:

  • All branches of the Norfolk County Public Library
  • All Norfolk County museums
  • The Simcoe Recreation Centre, including the Annaleise Carr Aquatic Centre
  • All Norfolk County arenas
  • All Norfolk County community centres and halls, with the exception of previously-scheduled events (such as weddings, fundraisers, etc.). Those with events booked should contact the Haldimand-Norfolk Health Unit’s COVID-19 hotline at 519-426-6170 ext. 9999 (Monday to Friday, 8:30 a.m. to 4:30 p.m.)
  • The Simcoe Seniors Centre and the Delhi Friendship Centre
  • All administration buildings
  • The South Walsingham and Simcoe waste transfer sites

All public programming scheduled to take place at these facilities during this time – including day camps – has been cancelled.

Staff will continue to report to work at these facilities for their scheduled shifts, unless otherwise advised by their supervisor.

 

Daycares

The Medical Officer of Health has ordered the closure of all daycares in both Norfolk and Haldimand counties, consistent with the public health strategies articulated by the Ministry of Health and Long-Term Care and the Ministry of Education.

 

Public events/large gatherings

Effective March 14, and further to the recommendation from Ontario’s Chief Medical Officer of Health, the Haldimand-Norfolk Medical Officer of Health has ordered the suspension of all public gatherings of 50 people or more in an effort to contain the spread of the COVID-19 virus. 

Organizers who have questions about smaller gatherings can contact the health unit’s COVID-19 hotline at 519-426-6170 ext. 9999. 

County staff are currently reviewing upcoming open houses, public meetings and engagement sessions, and will update the community as soon as possible.

 

Long-term care facilities

Visiting restrictions have also been placed on all long-term care facilities in Haldimand and Norfolk counties, as recommended by the Ministry of Health. 

Only essential visitors will be permitted into long-term care homes until further notice. 

The Ministry of Health defines essential visitors as those whose loved one is near end-of-life or who is very ill or a parent/guardian of an ill child or youth in a live-in treatment setting. 

These visitors will continue to be screened prior to entering the facility.

Staff will take advantage of technology to ensure loved ones remain connected while visiting is limited.

The restrictions are part of the province-wide effort to contain the spread of COVID-19, a respiratory virus which can be quite serious for the elderly or those with a compromised immune system. 

 

Provincial Offences Court

Provincial Offences Act matters scheduled from Monday, March 16, 2020 through and including and Friday, May 29, 2020 will be adjourned without you being present and rescheduled to a later date. If you have a matter scheduled during this time, you do not need to attend.

As of Monday March 16, if you have a Provincial Offences Act, family or criminal court appearance in the Ontario Court of Justice you do not need to attend court, unless the matter is an in-custody or urgent criminal matter or an urgent family matter.

Note:  Please do not come into a courthouse in person if you have been advised by public health officials, your doctor or the Ontario Ministry of Health (MOH) website to self-isolate.

The court will post further information as it becomes available, so please continue to check the Ontario Court of Justice website (https://www.ontariocourts.ca/ocj/) for updates.
PROVINCIAL OFFENCES ACT MATTERS (e.g. TRAFFIC TICKETS)

Provincial Offences Act matters scheduled from Monday, March 16, 2020 through and including and Friday, May 29, 2020 will be adjourned without you being present and rescheduled to a later date. If you have a matter scheduled during this time, you do not need to attend.

A notice of your new court date will be sent to you by mail to the address on file with the court. For more information, please contact your local Provincial Offences court. Contact information for all municipal courts is available here.

 

Ride Norfolk

Ride Norfolk continues to operate on its regular schedule, with a variety of protocols in place to protect the health and well-being of riders. Those who have travelled out of the county in the last 14 days or who are currently ill are asked to not ride at this time.

 

Other steps we're taking

Norfolk County has taken a number of steps to prevent the spread of COVID-19. These include:

  • Screening of patients, visitors and staff at Haldimand-Norfolk Health Unit locations
  • Screening of patients, staff and volunteers at Norview Lodge
  • Enhanced screening protocols and the use of personal protective equipment by Paramedic Services, Health Unit and other staff
  • Ensuring washrooms are fully stocked with soap 
  • Ensuring signs encouraging handwashing are placed in washrooms
  • Cleaning services will now include the use of hospital-grade disinfectant to clean surfaces such as light switches, doorknobs, railings, etc. 

 

Advisory Committees and Boards

Due to COVID-19, Norfolk County Council and Administration are working to prevent the spread of COVID-19, by utilizing various strategies, including social distancing.

As such, all upcoming Council-approved committees/boards are canceled until further notice. 

 

Safe Waste Disposal Guidelines for Residents
  • Do NOT place used rubber gloves, face masks, tissues and napkins, in your recycling box. These items should be placed in your GARBAGE. Wash your hands afterwards.
  • Bag all waste. Do not place waste loosely in garbage containers
  • If you’re sick: place ANY item that has come into contact with your mouth, nose or eyes into the garbage – even items that you normally place into your Recycling Boxes (eg. water/beverage bottles, pop cans, milk/juice cartons, etc.).

 

Wastewater reminders

While most of us are spending more time at home than usual due to COVID-19, nobody wants a situation that would force you out of you home where you are safest.  Our municipal sewer systems are built to handle human waste and toilet paper that is specifically designed to deteriorate quickly.  Anything else put down your toilet or sink can cause problems that lead to clogs, blockages and wastewater equipment damage, which could shut down sewer systems.

The following items should never be put down the toilet or sink:

    • Disposable/Flushable wipes
    • Floss
    • Tampons and feminine pages
    • Disposable diapers
    • Bandaids
    • Grease, oil and fat
    • Medication
    • Condoms
    • Hair
    • Kitty litter
    • Cotton balls and swabs
    • Cigarette butts