wood frame on construction project

Norfolk County’s Building Department helps protect you, your home, and your community’s interests by ensuring a project is structurally sound and follows the Ontario Building Code, municipal zoning and other applicable laws.

The Building Department handles the permits required for new buildings, additions, renovating or altering existing buildings, plumbing, septic systems, and temporary structures.

The Building Department follows the Ontario Building Code Act and Ontario Building Code to review plans, inspect construction and issue permits and orders.

It’s essential to make sure you understand the regulations that may affect your project.


Disclaimer Personal information submitted in e-mails to [email protected] is collected under the authority of the Municipal Freedom of Information and Protection Act, or for the purpose stated on the specific form being submitted through e-mail.  

The Norfolk County Building Department keeps septic records for properties within Norfolk County where a permit has been obtained to complete the work. Building Department records go back to 2006.

The property owner may request a copy of their septic records. The property owner will be asked for proof of identification and a recent tax bill to verify ownership.

Watch a playlist of our how-to videos about CityView Portal, an online portal you can use to apply for building permits, check the status of an application, request building inspections and submit Bylaw cases.


Demolition Permit Applicants -Reduction, Cancellation or Refund of Property Taxes:

If you or your builder/contractor have applied for a building/demolition permit which resulted in structures on your property being demolished, damaged, or renovated during the year, you may be eligible for a reduction in your taxes in accordance with Section 357 and/or Section 358 of the Municipal Act.  Property owners are responsible for filing applications

Please visit the Property Taxes page for eligibility criteria, filing deadlines and how to apply to apply. If you are a builder/contractor, who has applied for a demolition/building permit on behalf of a property owner, please ensure that the owner is provided this information.

If you have any questions, please call at 519-426-5870 or 226-NORFOLK, Ext. 1666 or email [email protected].

LINK: APPLICATION FOR TAX ADJUSTMENT UNDER SECTION 357 OR 358 OF THE MUNICIPAL ACT, 2001