Roads, Water and Wastewater

Located in Delhi, the Public Works and Environmental Services Department is responsible for the management, maintenance operations, and capital works for the roads, fleet and facilities, water, storm and sanitary sewers, and waste management services provided by the County. In addition to the primary departmental capital upgrades, the department is responsible for all capital upgrades for Corporate facilities, as required.

During regular business hours please call 519-582-2100 or 519-428-0020 for water, sewer and road information.

Any Service Request in regards to  Roads, Water & Wastewater, Garbage & Recycling, Please email: PW Customer Service

For after hours emergency water, sewer, and road information, please call 1-877-298-5888

Water and Wastewater Billing

Norfolk Water & Wastewater is a contracted company which  provides water meter reading, billing and collection services on behalf of Norfolk County.

For questions regarding billing, moving in or out, setting up a new account, payments, etc., please call 1-844-241-6755 or 519-426-6014, extension 2228 or 2229.

All payments are to be made to:
Norfolk Water & Wastewater
P.O. Box 588
Simcoe, ON  N3Y 4N6

For questions regarding installing new connections, high consumption, meter maintenance, water turn on/off, or other general inquiries, please contact Norfolk County at 519-582-2100 or 519-428-0020 or email

Street lights

Effective January 1, 2013 all calls relating to Street lights in Norfolk County are to be directed to Trans Test Ltd.  Please call 1-855-647-6589 or email

Locates – Call Before you Dig

ON1Call is now facilitating Norfolk County’s requests twenty four hours a day, seven days a week.  For locates call ON1Call at 1-800-400-2255.