Roads, Water and Wastewater
Located in Delhi, the Public Works and Environmental Services Department is responsible for the management, maintenance operations, and capital works for the roads, fleet and facilities, water, storm and sanitary sewers, and waste management services provided by the County. In addition to the primary departmental capital upgrades, the department is responsible for all capital upgrades for Corporate facilities, as required.
During regular business hours please call 519-582-2100 or 519-428-0020 for water, sewer and road information.
Any Service Request in regards to Roads, Water & Wastewater, Garbage & Recycling, Please email: PW Customer Service
For after hours emergency water, sewer, and road information, please call 1-877-298-5888
Water and Wastewater Billing
Effective September 1, 2015 the billing for water and wastewater was contracted out to a Hydro One subsidiary called “Norfolk Water and Wastewater”. If you have any questions regarding billing , moving, setting up a new account, or updating your information, please call 1-844-241-6755 or 519-426-6014 extensions 2228 or 2229. For all other questions regarding consumption, meter maintenance, seasonal turn off/on call 519-582-2100.
Effective January 1, 2013 all calls relating to Street lights in Norfolk County are to be directed to Trans Test Ltd. Please call 1-855-647-6589 or email firstname.lastname@example.org.
Locates – Call Before you Dig
ON1Call is now facilitating Norfolk County’s requests twenty four hours a day, seven days a week. For locates call ON1Call at 1-800-400-2255, or fax 1-800-400-8876.