Frequently Asked Questions
How should we be disposing of the empty paint cans, aerosol cans, and empty oil containers?
Empty paint and aerosol cans are accepted in the ‘Simple Sort’ recycling program in the tall box. Empty oil containers can be taken to an Household Hazardous Waste event, or put out in the regular garbage.
Norfolk County used to have a Bulky Pick Up Day every spring. What happened to it?
The bulky pick up day has been put on a rotational schedule of 3 years, with the last being held in the Spring of 2015. On the years that the bulky pick up day does not occur, Norfolk County holds minimum charge events at the Simcoe and South Walsingham Transfer Station during certain advertised weeks in the fall. These events are days when the public can bring their waste to the transfer stations and pay the flat rate of the current minimum charge per tonne.
My recycling box is broken or has been stolen. Is it possible to get a new one to replace my old one and where can I pick it up?
Yes it is possible to get a replacement-recycling box. You can have your recycling driver drop off a new box on your regular pick up day by calling 519-582-2100 or 519-428-0020 and speaking to a customer service representative or there are 3 locations to pick up a new recycling box.
- Public Works, 183 Main Street of Delhi, Delhi
- Development and Cultural Services, 22 Albert Street, Langton
- County Administration Office, 50 Colborne Street, Simcoe
- Materials Recovery Facility, 28 Grigg Drive, Simcoe.
If I have clean fill or contaminated soil, will the transfer stations around Norfolk County accept it?
Unfortunately the Simcoe Transfer Station and the South Walsingham Transfer Stations cannot accept clean fill or contaminated soil.
What can I do with old appliances that I wish to get rid of?
The Transfer Stations will accept old appliances. However, if they contain Freon, (Fridges, Air Conditioners, Dehumidifiers, etc.) it must be removed by a licenced technician and tagged prior to entering the landfill.
If I own a business, am I able to participate in the Household Hazardous Waste Days held by the County in the spring and fall?
The County will not accept hazardous materials from businesses. The household hazardous waste days are intended for households in Norfolk County to safely dispose of their wastes. Business can contact hazardous waste removal companies directly to deal with their special wastes or the supplier for disposal information.
If I have some needles & syringes (sharps) at my home. How can I dispose of them safely, other than at a Household Hazardous Waste Day?
In order to safely dispose of sharps, they should be placed in a sealed plastic container. All local pharmacies will take sharps for disposal. Sharps can also be disposed of at your local Household Hazardous Waste Days.
I placed my garbage at the curb on my regular pick up day, and it did not get picked up?
It is possible that you missed the truck. Garbage collection begins at 7am, so if your garbage was not at the curb by 7am, the truck could have passed by. Also, please note that the garbage bag limit is 4 for residential and 8 for commercial. If you had more than the limit out for the garbage, some of it may have been left behind.
What can I do with my leaves, during the year when there isn’t the scheduled fall leaf collection?
Your leaves should not be placed in the garbage because they can be composted at a more reasonable cost than other disposal methods. You can place your leaves in the biodegradable yard waste bags and they can be delivered to the Simcoe or South Walsingham Transfer Stations. Another option would be to mulch them and use them in your garden or use them in your backyard composter.
What can I do with old clothing that my family no longer wears that I do not wish to keep?
Consider donating your clothing to local charities. Look in the yellow pages under second-hand stores, for local stores that accept used clothing. There are also large metal drop bins in most communities that accept used clothing. Also listed below are three charities that accept used clothing:
- The Canadian Diabetes Association at 1-800-505-5525
- Ontario Association for Community Living at 519-753-9211
- Ontario Federation for Cerebral Palsy at 519-620-8237