Emergency Medical Services
- To be available on a 24 hour basis to respond with optimum speed and efficiency to all medical emergencies. This includes service reaction times for onsite personnel for all Code 4’s (T2-T3) of 2 minutes or less
- To provide emergency patient care to the public we serve. Emergency patient care includes the stabilization and transportation of the acute and critically injured provided with 11 Basic Life Support (BLS) ambulances. Norfolk County has 2 Emergency Response Vehicles (ERV), one Rapid Access Vehicle (RAV) and one Emergency Support Unit (ESU).
- Norfolk County does not have Advance Life Support (ALS) emergency care.
- To transport patients between health care facilities or to/from residences for admission, discharge and/or treatment.
Norfolk County E.M.S. will use its best efforts as set out by law and in response to accepted standards of practice to ensure that all service responsibilities will be delivered in a professional, efficient, courteous and confidential manner.
Norfolk County Emergency Medical Services (EMS) have six bases and 15 vehicles stationed throughout the county in strategic locations to provide timely responses to emergencies.
01 Base Simcoe
Simcoe 01 Base has the capacity to house three ambulances. Simcoe Base has one ambulance manned 24 hours a day, seven days a week. A second ambulance is manned 8 hours a day Monday to Friday. The Simcoe(01) base is the location of Norfolk County EMS administration, with offices located in the Base.
02 Base – Port Dover
Port Dover 02 Base is located next to the Port Dover Fire Hall. This location houses two ambulances, one manned 24 hours a day, seven days a week.
03 Base – Waterford
Waterford 03 Base is a shared facility, located in the Waterford Fire Hall. This location houses one ambulance manned twelve hours a day, seven days a week.
05 Base – Delhi
Delhi 05 Base is located at 789 James St Delhi , and normally houses two ambulances. This location has one ambulance manned 24 hours a day, seven days a week.
06 Base – Port Rowan
Port Rowan 06 Base is located at 1417 Hyw 59 , and houses two ambulances, and manned 24 hours a day seven days a week.
07 Base – Langton
Langton 07 Base is located at the Langton Fire Hall. This Base is connected to the Fire Hall but has separate ambulance quarters. This location houses one ambulance manned 24 hours a day seven days a week.
95 Culver Street