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About Us Print E-mail

Economic Development Home : About Us

 

Contact Us

 

To contact our office, call (519) 426-9497 or email business@norfolkcounty.ca. For more detailed contact information, go to our contacts page.

Mission

Norfolk County Tourism & Economic Development is a Division of the Planning & Economic Development Department. Our mission is to ensure long-term growth and prosperity by building and maintaining partnerships, increasing our assessment base, ensuring that our infrastructure and services are in place and sustainable, supporting a centralized tourism marketing authority, and focusing on business retention.

We work toward our mission through a variety of services, including sector and partner development; marketing and communications; enquiry fulfillment and customer service; tracking and performance measurement; and economic impact research, analysis and planning.

Programs & Projects

Advisory Board

Partners

Services

The Tourism & Economic Development Division is involved in the delivery of the following services:
 

Sector & Partner Development: Advisory board, industry awareness; infrastructure assessment & planning, advocacy & policy; business visits (retention & expansion), attraction of investment; tour package development, festival liaison, market readiness; industrial land administration & other available properties; liaison with government, association & municipal neighbours; local & regional partnerships, stakeholder meetings & seminars.

Marketing & Communications: Cooperative marketing campaigns & promotions, print advertising; databases, direct marketing to consumers and trade contacts; familiarization tours, media relations & press tours; printing & distribution of publications, signage & gateways; electronic advertising, web marketing & positioning; trade shows, marketplaces & sales missions

Enquiry Fulfillment & Customer Service: Ambassadors, toll-free phone call centre, visitor services, website enquiries

Tracking & Performance Measurement: Enquiry analysis, internal county measures; local & regional indicators, surveys

Economic Impact, Research, Analysis & Planning: Authority, branding; impact on assessment base, long-term planning and resources.